Sales Engineer

IT & Centralized Services · Cameron, Wisconsin
Department IT & Centralized Services
Employment Type Full-Time
Minimum Experience Experienced

Mosaic Technologies is northwest Wisconsin’s leading provider of IT and advanced fiber connectivity solutions for residential, business, enterprise, and wholesale customers with 24/7 customer support. We are seeking a Sales Engineer with a strong technical background to successfully implement and deploy solutions to support our customers and grow our technology offerings.

 

About the Role:

As a Sales Engineer with Mosaic Technologies, you will be the primary presales technical resource for Mosaic’s sales team and responsible for actively driving and managing the technology evaluation stage of the sales process.  Working in conjunction with the sales team, you will be a key technical advisor and product advocate for Mosaic services and solutions which includes being able to articulate technology and product positioning to our customers, identify all technical issues to assure complete customer satisfaction through all stages of the sales process, and able to establish and maintain strong relationships throughout the sales cycle.


Roles & Responsibilities

  • Actively evaluate current and future hardware and managed service offerings and assist with go-to-market strategies.
  • Participate in evolution of Mosaic’s commercial product offerings to align with business need and emerging technologies.
  • Provide pre-sales consultation and assist the Mosaic sales team in the discovery process for opportunities.
  • Provide strategic planning with sales teams on prospective opportunities. Actively participate in sales calls.
  • Gather pertinent data and input from the customer site. Research possible solutions including contacts with vendors and internal staff members.
  • Design practical and cost-effective solutions that meet customer needs, utilize our existing or planned network, and ensure maximum reliability.
  • Provide technical specifications and network designs for sales proposals and bids. Jointly present solutions to customers, support recommendations and answer pertinent questions. Follow up with appropriate documentation.
  • Develop and maintain positive internal and external working relationships and represent Mosaic Technologies at various public relations and sales events.

Education and Experience Requirements:

  • Preferred applicant will possess a degree in Information Systems or 5+ years equivalent professional experience. Experience in creating technical documentation is a plus.
  • Must possess or be willing to acquire relevant industry technical certifications.
  • Demonstrated expertise with the following:
    • Wired and wireless network design and implementation
    • Security best practices: configurations and protocols
    • Managed services concepts and execution
    • Microsoft systems and applications
    • Reading and understanding complex building prints and electrical plans
    • Proficiency with TIA/EIA standards 
  • A demonstrated ability to establish and maintain exemplary relationships by using appropriate interpersonal skills.
  • Must enjoy customer contact requiring ability to describe, service, and sell a variety of products and services.
  • Strong attention to detail with an ability to organize and prioritize multiple work assignments.
  • Must be highly organized and be able to work without direct supervision.
  • Must have and maintain a valid driver’s license.

 

Salary is commensurate with experience.  Mosaic offers competitive wages, a comprehensive benefits package which includes medical, dental, vision, and life insurance, 401K, a generous PTO allowance, and discounted services within our service area. Interested candidates should submit their cover letter and resume.

 

This job specification lists the major duties and requirements of the job and is not all-inclusive. Employees may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills. Job duties and responsibilities are subject to change based on business needs and conditions. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

 

Mosaic Technologies in an Equal Opportunity Employer

Thank You

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  • Location
    Cameron, Wisconsin
  • Department
    IT & Centralized Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced